All areas in Melbourne, Australia including Western suburbs.
Dr Scratchless provides professional glass polishing for residential, commercial, retail and construction glass across Melbourne.
Glass polishing is used to restore visual clarity by carefully treating the damaged surface of the glass. It can help with scratches, hard-water staining, acid etching, graffiti damage, construction marks and other surface defects.
No. Some glass damage is too deep, too close to an edge or related to coatings that cannot be safely restored. Our job is to be honest. If replacement is the better option, we will say so. Before replacing glass, ask whether polishing is suitable.
Polishing is not one treatment applied to every panel. Fine scratches, widespread haze and localised surface marks need to be assessed in the context of the glass itself. We look at where the damage sits, how much of the panel is affected and whether a coating or film changes the available options. This helps establish a sensible treatment plan and the finish that can realistically be expected. Surface restoration also has limits. It cannot remove moisture trapped inside a sealed double-glazed unit, repair a crack or restore a damaged frame. Please describe whether the mark is on an accessible face of the glass or appears to sit between panes. A close-up and a wider photograph help us distinguish the likely issue before arranging further assessment.
Tell us the approximate panel size, number of affected panes, your suburb and any access restrictions. If a manufacturer or installer has supplied care instructions, keep them available so that coatings and treatment restrictions can be considered. The priority is to improve suitable damaged glass while avoiding unnecessary work on a surface that should not be polished.
If the main concern is distinct lines rather than general surface appearance, see our glass scratch repair assessment. Cloudy deposits need a different initial assessment: our hard-water stain removal service explains the information that helps us distinguish staining from other marks.
Using the Request a Quote button below – Send us clear photos of your damaged glass and your suburb location.
We will advise whether restoration is suitable or not and also provide you with an estimated cost.

All areas in Melbourne, Australia including Western suburbs.
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